Privacy Policy
Privacy Policy
Effective Date: September 1, 2025
Simply Sparkling Clean ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information when you use our website, simplysparklingclean.com (the "Website"), and our commercial cleaning services (the "Services").
1. Information We Collect
We collect the following types of information:
* Personal Information: This includes your name, email address, phone number, and billing information, which you provide when requesting a quote or using our Services.
* Usage Data: We collect information about how you use our Website, such as your IP address, browser type, pages visited, and the time and date of your visit.
* Cookies: We use cookies to enhance your experience on our Website. Cookies are small files stored on your device that help us remember your preferences and track your usage.
2. How We Use Your Information
We use your information for the following purposes:
* Providing Services: To schedule and perform commercial cleaning services, process payments, and communicate with you about your service requests.
* Improving Our Website: To analyze usage data and feedback to improve our Website's functionality and user experience.
* Marketing Communications: To send you promotional emails and updates about our Services, but only if you have opted in to receive such communications. You can opt out at any time.
* Customer Support: To respond to your inquiries and provide customer support.
3. How We Share Your Information
We do not sell your personal information to third parties. We may share your information with:
* Service Providers: Third-party vendors who assist us in providing our Services, such as payment processors and email marketing services. These providers are contractually obligated to protect your information.
* Legal Compliance: We may disclose your information if required by law or in response to a valid legal request, such as a subpoena or court order.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure server storage. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal information:
* Access: You can request access to the personal information we hold about you.
* Correction: You can request that we correct any inaccurate or incomplete information.
* Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
* Opt-Out: You can opt out of receiving marketing communications from us at any time.
To exercise these rights, please contact us at simplysparklingcleanservice@gmail.com.
6. Cookies
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that disabling cookies may affect your experience on our Website.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our Website and Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our Website, and the effective date will be updated accordingly. Your continued use of our Website and Services constitutes acceptance of the revised Privacy Policy.
10. Phone messaging/texts
Data Sharing
• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.
You may opt out of receiving SMS messages at any time by replying STOP or UNSUBSCRIBE to any message.
SimplyGroup Messaging Terms and Conditions
1. The messaging program consists of general conversational messaging to answer questions and provide support to customers, promotional offers or discounts, any promotion of your products/services.
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at Simplysparklingcleanservice@gmail.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.
If you have questions about our messaging program or wish to opt out, please contact us at Simplysparklingcleanservice@gmail.com/847-347-3891
Contact us at simplysparklingcleanservice@gmail.com or via our contact form at https://www.simplysparklingclean.com
If you have any questions about these Terms, please contact us at
